"The New Start program is not simply about placing ex-offenders in jobs, albeit a critically important piece to reentry. The New Start program takes a very comprehensive approach, informed by evidence-based practices. They employ cognitive behavioral therapy to address the top driver of recidivism, distorted thinking patterns. They have had remarkable success working with a population that has been traditionally challenging. The success of the New Start program stands in stark contrast to the recidivism outcomes reported by most other reentry programs and probation offices. New Start follows the evidence and does it with fidelity through experienced practitioners. "
–John McDonough, Retired, Chief US Probation Officer